The developed CRM system is unique in the Telco world in terms of providing customers with true omni-channel communication (call centers, shops, online, mobile phones and more) from one application.
The CRM system is built and operated on Emeldi Commerce® 5.3, which has been in operation for the past 2-3 years. During this time our company provided development capacities that were experts in feature development and also in service support.
